Last Updated: June 2026

Welcome to Raptors.

Raptors Gym
we respects your privacy and is committed to protecting the personal information you provide when using our mobile application, website, and related services.

Information We Collect

We may collect the following information:

– Full Name
– Email Address
– Phone Number
– Membership Information
– Class Booking Information
– Account Login Information
– Device Information
– Usage Data and Analytics
– Payment Information (processed securely through third-party payment providers)

How We Use Your Information

We use your information to:

– Create and manage your account
– Process memberships and bookings
– Provide gym services and customer support
– Send booking confirmations and important notifications
– Send promotional and marketing communications (where permitted by law and with your consent when required)
– Improve app performance and user experience
– Maintain security and prevent unauthorized access
– Comply with legal obligations

Marketing Communications

If you choose to receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

Payments

Any payments made through the application are processed by secure third-party payment providers. Raptors does not store full credit or debit card information on its servers.

Sharing Information

We do not sell, trade, or rent personal information to third parties. We may share information only with trusted service providers that help us operate our services, process payments, manage bookings, provide analytics, or comply with legal obligations.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, maintain security, and comply with applicable legal requirements.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

Subject to applicable laws, you may request to:

– Access your personal information
– Correct inaccurate information
– Update your information
– Delete your account and personal information where legally permitted
– Withdraw consent for certain data processing activities

Requests can be submitted using the contact information below.

Cookies and Analytics

Our website and application may use cookies, analytics tools, and similar technologies to improve functionality, enhance user experience, and understand user behavior.

Third-Party Services

The application may integrate with third-party services including payment gateways, notification services, analytics providers, and booking management systems. These third parties may collect and process information in accordance with their own privacy policies.

Children’s Privacy

Our services are not intended for children under the age of 17 without parental consent.

Changes to this Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website and within the application. Continued use of our services after changes become effective constitutes acceptance of the updated policy.

Account Management and Deletion

Users have full control over their accounts.

You may choose to:

– Keep your account active and continue using the Services
– Update or modify your personal information at any time
– Request deletion of your account and associated personal data

If you wish to delete your account, you may submit a request by contacting us at:

Email: raptors.dxb@gmail.com

For security purposes, we may require verification of your identity before processing account deletion requests.

Upon receiving and validating a deletion request, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law, regulatory requirements, dispute resolution, fraud prevention, or legitimate business purposes.

Contact Information

Raptors Gym

Address:
Warehouse 10, Street 5, Umm Ramool, Dubai, United Arab Emirates

Phone:
+971 50 477 5505
+971 04 344 1403

Email:
raptors.dxb@gmail.com

Website:
https://raptorsgym.com

If you have any questions regarding this Privacy Policy, please contact us using the information above.